FanTeam Quick Facts
- Competitive betting Odds
- Decent range of sports to wager on
- Smooth deposit and withdrawal options
- Secure website and app
- Excellent customer service
- Limited live betting
- No live streaming available
- Withdrawal fees
- No horse racing betting
💎 FanTeam was founded in 2013 and has steadily grown into a reputable bookmaker across Europe, providing a sportsbook and top-quality fantasy sports leagues and tournaments platform for their customers.
Their fantasy sports product allows users to bet on a variety of sports across the world, using the popular game to lodge wagers. Their sportsbook has improved, providing competitive odds and a diverse range of markets for a decent number of sports.
𒆙 We will now break down its strengths and areas for improvement in our FanTeam review.
How We Rate Operators
At ThePuntersPage, our commitment to providing clear and comprehensive sportsbook reviews is paramount. We meticulously assess each bookmaker during our future-proof review procedure, focusing on several critical aspects:
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1.
Odds and Margins
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2.
Bonuses and Terms
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3.
UK-Friendly Payment Methods
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4.
Betting Markets
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5.
Live Betting and Streaming
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6.
Betting Features
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Easy to understand
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Detailed information required
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Secure processes
Signing up for a new product can be stressful for customers, who may feel slight apprehension over whether the process of filling out endless details will be worth it. Fortunately, the best new bookmakers on the market provide a simple process for registering with their service, ensuring that it is performed quickly and safely in terms of your personal and financial details.
Quality betting operators such as FanTeam ensure that the registration process is smooth𒅌 and has users on their way to making wagers as quickly as possible.
We’ll now walk you through the process.
💛 When entering the FanTeam sportsbook, you will see the option to register in the top right-hand corner. Clicking that will begin the registration process.
The first step in the process is to enter your personal details – beginning with your country of residence, followed by a username and password. The system requires that your password is over eight characters and includes letters and numbers in both upper and lower case to ensure that your details are secure. You then enter your name and email.
𝓀 This stage of the registration process requires you to enter your address, postcode, date of birth and preferred currency. To complete the process you must confirm that you are over 18 and agree to FanTeam’s terms and conditions. You must tick these boxes to proceed.
🌠 The bookie's secure process is evident in the verification stage. Here, they ask you to provide a code that they have sent to your phone or email address.
𒁏 Once you have completed this process, you will be able to gamble on the betting site.
We find that their registration process is simple to use and very quick to complete🐓. Moreover, the measures taken highlight the strength of their security, giving you peace of mind that your personal information is secure.
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Wide array of payment options
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Secure process through website and app
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Selected currencies available
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💟Withdrawal fees apply up to 5% on selected payment methods
FanTeam does succeed in offering a diverse range of payment methods, including online payment methods such as Skrill, PayPal, NETELLER, and Trustly, along with traditional means. One area of concern, however, is the fact that you must pay a 10% charge when depositing with a paysafecard.
Method | Min | Max | Processing Time | Fee |
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£10 | £4,000 monthly | Instant | Free | |
£10 | £4,000 monthly | Instant | Free | |
£10 | £4,000 monthly | Instant | Free | |
£10 | £4,000 monthly | Instant | Free | |
£10 | £4,000 monthly | Instant | Free | |
£10 | £4,000 monthly | Instant | 10% | |
£10 | £4,000 monthly | Instant | Free | |
£10 | £4,000 monthly | Instant | Free |
Method | Min | Max | Processing Time | Fee |
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£20 | No limits | Up to 48 hours | £5 | |
£20 | No limits | Up to 48 hours | £5 | |
£20 | No limits | Up to 48 hours | 4.95% (min. £5 - max. £20) | |
£20 | No limits | Up to 48 hours | 4.95% (min. £5 - max. £20) | |
£20 | No limits | Up to 48 hours | 4.95% (min. £5 - max. £20) | |
£20 | No limits | Up to 48 hours | 4.95% (min. £5 - max. £20) | |
£20 | No limits | Up to 48 hours | 4.95% (min. £5 - max. £20) | |
£20 | No limits | Up to 48 hours | 4.95% (min. £5 - max. £20) | |
£20 | N/A | 2-5 Business days | £5 |
Perhaps more problematic is the fact that the bookie will charge on all withdrawals from their service, and the minimum withdrawal amount is £/€20ꦕ. Bank transfers and cards are billed £/€5, while other methods can be taken up to 5% of the withdrawal amount with a maximum fee of £20/€20.
Other leading bookmakers in the industry do not charge for withdrawals♛, so this may be something that FanTeam may have to address in the future to match the top operators in the industry.
There are four currencies available to utilise in the process, depending on your location.𝓰 UK users can deposit funds using GBP or euro, while the euro is the only form of currency available for European users. Elsewhere in the globe, transactions are available in USD and CAD.
It is worth noting that the bookie does not accept cryptocurrency.𝓡 Therefore, compared to their rivals on the market, the options they offer in terms of currency are thus far limited.
FanTeam does offer a wide scope of deposit options. On all their payment methods, the minimum deposit into your account is £/€10. The maximum is £10,000 for all except🔴 , which are limited to a maximum deposit of £1,000 and a 5% deposit fee.
The process for depositing funds is straightforward𝔍, with the payment methods and the deposit amount evident on the screenshot. Depending on the payment method, deposits can be instantaneous, although with a bank transfer it may take up to 48 hours time to process.
👍 The withdrawal option has the same interface, but comes with the requirement of a withdrawal which is readily visible on the website and app.
You must withdraw a minimum of £/€20 from your account,🍎 but there is no limit on the funds you can select to withdraw as long as you have that amount. Again, depending on the payment method, the withdrawal process may vary on the time it takes for the funds to arrive in your account. Bank transfers, along with transactions involving cards, can take up to 48 hours.
It is certainly a positive that FanTeam do not set limits on the amount you can withdraw from an account at one time. However, this neither negates the fact that there is a large withdrawal amount required, nor that you are charged for the process.🦩 Therefore, there is certainly room for amendments to be made on this process in order for the bookmaker to compete with the best in the business.
FanTeam's sports welcome offer doubles the initial stake up to £20 in free bet credits. The best part of the free bet credits deal – they are good for singles, multi-bets, and fantasy tickets. Here's how it works.
♕ Making a minimum deposit of £10 will automatically get you a £2 free fantasy ticket. When playing the £2 fantasy ticket and placing a minimum £10 bet at odds of at least 2.0, you will then receive another £2 fantasy ticket and a £5 sportsbook single bet credit. Four days after that, you will receive three more £2 fantasy tickets and a £5 sportsbook multi-bet credit.
♚ This welcome offer must be claimed within a generous 30 days after account registration. The free bets are valid for 30 days. Full terms and conditions apply.
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Intriguing referral offer
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No VIP programme
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🍒Regular promotions of their fantasy sports leagues and tournaments
FanTeam do provide an intriguing offer for referring friends to their website and app for users. The friend in question must sign up and then place a £/€20 bet to play the EPL weekly monster game – a fantasy football game with the winner of the event receiving a significant cash prize.
Once your friend has played the game, both of you will have access to the funds and have a free game on the next round of EPL. This is a quirky way of enticing new users to the service, and we believe that the prize on offer is worth the referral to both the customer and friend.
They also provide an option for users to sign up early for their fantasy Premier League game. Users that are quick off the mark in applying for the game can receive a £/€15 bet to use on the sportsbook. Last season's game began during the Euro 2020, and the early birds received a free bet to use on the semi-finals of the competition. However, it is not yet clear what users will receive if the promotion is active again next season.
While FanTeam do have a decent array of promotions around their fantasy sports games, when it comes to their sportsbook, there are not enough free bets and offers available when compared to the other leading operators on the market.ಌ They do provide further promotions through their social media accounts, but these are fleeting to say the least.
🍷 The betting site needs to explore further avenues for their promotions surrounding their sportsbook for existing customers.
VIP Programme
This sports platform does not have a VIP programme available for existing customers𒀰, and the lack of one does unfortunately leave it behind its competitors in the industry. Without the scheme there is not a great deal of incentive for customers to continue to place bets. However, after speaking to their customer support team, we were informed that they are hopeful about launching one in the near future.
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Decent number of sports to wager on
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🌺Odds available in fraction, decimal and American format
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Competitive value on odds across all sports
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No horse racing betting
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No cash-out or bet builder
The bookie offers a solid range of sports to bet on across the globe, with a diverse array of betting markets and competitive odds available for their customers🤡. It falls in line with the leading operators in the industry, and does extremely well in matching them in terms of value.
They ensure that they cover all the leading sports as well as those with a niche following, such as hockey and basketball. You will find all the usual bets available🌳, including result and over/under markets along with those specific to their sports.
There is one glaring omission that FanTeam does not provide for its customers, and that is horse racing markets – one of the most popular betting markets globally. Moreoever, their customer support team confirmed that there are no current plans to include it in the near future. Therefore, racing fans are not accommodated for here.
The industry's operators have made a point of including cash-out options and bet builders for customers. These are excellent features to offer customers protection for their wagers and a chance to enhance their odds for individual bets, yet FanTeam lacks such features at the moment.
The bookie does, however, offer value on its pre-match markets෴, but other than that, there are concerns about the features and depth of its sportsbook.
Esports
The platform does provide esports betting on its sportsbook, which is a major bonus for customers interested in the developing market. The esports betting market🌟 is increasing as leagues become more sophisticated and popular across the world.
You will find a good range of betting markets and odds for the Counter-Strike and DOTA 2 leagues✅. It is a real string to its bow, and with hard work and dedication, it become a big asset to attract customers to the niche betting market in the future.
FanTeam Specials
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Fantasy sports games are its specialty. It offers these games across a broad range of sports, including football, basketball, cricket and even esports. This allows it to stand out from the rest of the market. Customers can play these games for a stake as low as £/€2.
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ꦐ The fantasy sports element allows you to compete against other players, using the sports you know and love in the hope of securing a significant win. These games can either be played on a daily, weekly or even season-long basis. There are even games that allow users to bet on matchups between individual players in a one-off contest.
෴We believe these fantasy sports games offer customers interested in the genre a great product that provides good value across the board.
The FanTeam platform offers a live betting experience for their customers💞, however, these markets are limited to certain football matches and other sports sparingly. Their customer service team have informed us that there are plans to expand their coverage of live betting in the future.
🌌 In terms of their current product, they offer a solid range of markets on their available games and the same value on their odds, allowing the bookmaker to compete with the best in the business. We are looking forward to seeing how they develop the process.
One disappointing area of FanTeam’s in-play betting coverage is the lack of a streaming available.༒ The best operators in the business provide streaming of major sporting events for their customers within certain parameters. This complete absence of streaming is detrimental to their service for customers and should definitely be addressed in the future.
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✱Licensed by the UK Gambling Commission and Malta Gaming Authority
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Strong levels of encryption
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Detailed privacy policy
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Excellent features regarding responsible gambling
🐷 FanTeam are regulated by the UK Gambling Commission, therefore, bettors from the United Kingdom can bet with confidence knowing that the operator is fully licensed in the region. The operator also possesses a licence internationally with the Malta Gaming Authority.
Both the site and app use ECDSA with SHA-256 encrypted certificate issued by Cloudflareဣ to ensure that customers' personal and financial information is secure.
🧸 The bookmaker informed us that they are also working on two-way authentication to ensure that only the correct user can log into their account. The use of mobile and email verification during the registration process is also welcomed as a strong security measure.
🌠 Another great factor in terms of security is the detailed privacy policy provided on their website, which breaks down their use of information and what customers can expect regarding their data.
Moreover, we appreciate that FanTeam take responsible gambling incredibly seriously.💮 Like all leading operators, there are details on their site and app over where customers can receive help if they require it.
There are also impressive measures on their website to control the amount of time spent on their product, namely the self-exclusion function. The platform also has the ability to limit your deposits, bets and loss limits using their self-protection measure.
ওGiven the action taken by FanTeam, customers wishing to open an account with the operator can rest soundly in the knowledge that their data is secure, and their safety while betting is paramount to the organisation.
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Extensive support information available
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24/7 live chat
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Wide range of support methods
We were extremely impressed with the detailed level of support available on their website.𒀰 The support section breaks down all the information you may need about their product.
💜 They have detailed sections for a number of issues that may arise when using FanTeam, with their explanations clear and to the point. You can find the support section very easily using the website and app, and the aesthetics of the page are simple to navigate. Therefore, you should have little worries if a problem does occur or if you need help with a wager or payment.
𝓡 If you are unable to find your answers through their support page, the platform offers a wide range of options through alternative measures.
🐠 The 24/7 live chat function is excellent, and the agents that we spoke to were responsive and extremely helpful with our queries. We were very impressed with their service.
We will now talk you through how to use it.
♛ The live chat function is found on the bottom right of the screen. Simply click it and it will open the window for you to pose a question.
🥂 You can begin by asking a simple question to their operator at any time during the day or night.
We found that the operator responded within 30 seconds, and extremely helpful in tackling our queries – whether simple or more complex ones.
They also offer the option of contacting them via email💖, although there is no ability to speak to anyone from the organisation over the phone or through traditional mail. The email we sent was answered extremely quickly, highlighting the strength of their customer service.
In the modern age, betting operators need to have a sound strategy regarding social media. FanTeam provide an excellent service through these mediums on Facebook, Twitter, Telegram, Instagram and Discord🎐. We believe the range of their social media scope and the assistance provided through these platforms are a standout feature for the operator.
Customer Service | Details | Duration | Availability | Quality |
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Live Chat | Bottom right corner of website | 30 seconds | 24/7 | 5/5 |
[email protected] | 1 hour | Office hours 8-5 | 4/5 | |
Hotline | N/A | N/A | N/A | N/A |
Other | Social Media | 5 minutes | 24/7 | 4/5 |
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Aesthetically solid
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Quite simple to navigate
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Seven languages available
We like the look and design of the website. It offers easy navigation across the entire site, so you can find your betting markets and odds without an issue🔜. We also love that the platform does not have an overly flashy feel.
🐼 FanTeam's fantasy sports games are one of their premier packages and are presented in a familiar interface. This is especially useful for those players who are new and will recognise the style from other platforms. All function buttons are easily located if you wish to change the language or the odds.
We were pleased to see that they offer a page dedicated to statisticsಞ, covering a range of sports. In addition, we appreciate the level of detail that is available to customers, especially those interested in football betting.
The only negative aspect we noted is the lack of sports betting news available for customers – although there are ample places on the internet to find that information before placing a wager.
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Solid functionality
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Aesthetically-pleasing layout
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All games available through app
FanTeam provides their users with an app that has solid functionality, offering all the features one can find on their website. It is easily navigable and has extended security checks with a pin code and fingerprint recognition.
ꩲ The app has great optimisation on Apple devices and is also available on Android through the Google Play store.
Other Products
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Excellent fantasy sports leagues and tournaments
☂ The platform does offer an excellent fantasy sports game as part of their entire product, which is available through the sportsbook as we have previously mentioned.
⭕ There are no plans for further expansion as they seek to improve the coverage and options available on their current products.
FanTeam have produced a solid product for their customers🥀 in terms of an overall betting experience. They tick a lot of boxes regarding the value of their odds and the functionality of their website, and provide an excellent fantasy sports game that offers a different slant on online wagering.
Moreover, their customer support offers its users a top service𒀰, with a variety of means of contacting them and a rapid response rate. The social aspect of their customer service suits the modern bettor.
However, there are deficiencies that begin with the range of sports offered. This needs to be increased across the board to match their competitors in the industry. Another drawback is that they charge up to 5% across all payment methods for withdrawals from your account.
꧙ The platform also needs to improve the level of their promotions. At the moment, the sportsbook only provides a welcome bonus, and while the fantasy sports leagues and tournaments do have promotions available, these are few and far between.
⛦ If they can improve the other levels of their betting site to the standard of their customer support, then FanTeam will be trending in the right direction to match the leading operators in the business.
FanTeam FAQs
♌The minimum amount is £10 for all deposit methods.
𝓀Withdrawals are available via debit cards, e-wallets, PayPal and bank transfers however they are all subject to a withdrawal fee.
All withdrawals can take up to 48 hours.
꧒New customers will be able to get £20 worth of free bets in exchange for depositing and betting £10.
𓂃After adding your bets to the betslip you will be able to select the option to use your free bets.
ꦇThere’s a wide selection of ways to contact BetVictor. You can message them on Facebook, Twitter, email, text, request a call-back or chat to them live.
𒉰Should you wish to close your account, you can do so at any time by contacting FanTeam via email or live chat and they will be able to close the account for you.
After adding more than 3 bets to your betslip, the first option under ‘Multiple Bet Options' will be the accumulator bet. You will need to press ‘Show More' to see the other betting options available.